AI Tools Field Guide

Open edition · no CAC needed

Beginner — Use AI tools at work

Why checking is needed at all

A language model is not a knowledge store. It was trained on a vast amount of text and learned to continue text; it does not look things up, and it does not know what happened at your organization or what your instruction says unless you attached it. When it lacks something it fills the gap fluently, and the invented paragraph reads like the real ones. Web search does not fix this: a tool's search uses an index that is refreshed periodically, not the live internet, so it does not guarantee current information either. Two habits remove most of that risk before any checking: attach the source, and tell it that "I don't know" or "not in the source" is an acceptable answer.

Match the depth to the risk

Output How much checking What that looks like
A rewording, an email to your own division One read Does it say what you meant?
A summary you will forward Spot-check Open three of the references; if all three hold, send it
A memo the CO signs The claims list Every claim traced to a line in the source before it goes up
Numbers in a brief Recompute A spreadsheet or the official table, not the model's arithmetic
Anything with legal, medical, pay or safety consequences Full check A person who did not draft it reads it against the source

Make the model do the finding

Design the check in

Nobody is going to check everything by hand, and a rule that depends on it will be quietly abandoned by the second week. So build the check into how you ask, and let the shape of the answer expose the error.

A caution on the adversarial pass: a model arguing with itself is weaker than it looks, and the published comparisons find that asking the same question a few times and comparing the answers does better for less effort. An adversary only earns its keep when it has something the first pass did not: a source document, a different model, or a person who knows the ground truth.

Turning the temperature down is not on that list. It makes answers more repeatable and no more true, most chat windows do not expose it, and the studies find no reliable effect on invention either way.

The cross-model check, in practice

  1. Draft in one tool with the sources attached
  2. Paste the draft and the sources into a different vendor's careful model
  3. Ask it to mark every claim the sources do not support
  4. Fix what it found and rewrite
  5. A person who owns the product reads it last

The second model is not smarter. It was trained differently, so it fails differently.

What a program should check

Dates, sums, counts, IDs, and anything with a fixed format belong to a spreadsheet or a lookup, not to the model. Ask it to write the formula or the script, or to compute with a tool where the tool exists (Grok's skills), then read the result. A total that "looks right" and was never computed is the classic embarrassment; the next lesson, Every limit has a workaround, shows the routine for it.

The tells that something was invented

The tell What to do
A reference number, date or name you did not supply "Where in the attachment is that?" If it cannot point to it, it invented it.
A citation you cannot open Open it. A citation points at the proof; it is not the proof.
A number with no working shown Ask for the inputs; recompute.
An answer that is suspiciously complete "What is missing from the source?"

Before you brief it

A slide is a draft with the references stripped off. Keep the referenced version in your notes, and for every number on the slide be able to say where it came from. If a claim came from the model and not from a source you opened, it comes off the slide.