AI Tools Field Guide

Open edition · no CAC needed

Beginner — Use AI tools at work

The one-screen table

Public consumer tools (free or personal ChatGPT, Gemini, Grok, Claude) Your organization's approved work tool, if it has one Never anywhere
What may go there Material you would be comfortable seeing on a public web page What your organization's rules allow for that tool
Typical examples A published policy, a public news story, your own draft with the names taken out Internal drafts, meeting notes, documents your rules permit Passwords, API keys, classified material
Keep out Personal details, health information, client or customer data, anything marked sensitive, anything under a contract or NDA Whatever your rules list as barred, often health data and customer records Anything a law or your security office says stays on a specific system

When a row does not settle your case, the answer is the same: ask your IT or security office before you paste, not after.

What a work or enterprise tier changes

The vendors sell business versions under names like Business, Team, Enterprise and Workspace. The chat window looks the same. What changes is the contract behind it.

Each vendor states its own terms. These are the pages to read, checked on 25 September 2026:

Vendor Consumer version Business version
Google Gemini With Keep Activity on, chats help train Google's models, and a sample is read by human reviewers. Google asks you not to enter anything confidential (Gemini Apps privacy hub) Work and school accounts: not reviewed by people or used for training outside your organization without permission (Workspace privacy hub)
OpenAI ChatGPT Chats can be used for training unless you turn it off in Data Controls Business, Enterprise and the API: no training on your data by default (OpenAI enterprise privacy)
Anthropic Claude Chats are used for training only if you allow it, and Incognito chats never are Claude for Work and the API: no training on your inputs or outputs by default (Anthropic privacy center)
xAI Grok Conversations may be used for training unless you opt out Grok Business, Enterprise and the API: not used for training (xAI FAQ)
Gemini's first-visit notice beside the chat box: Gemini is AI and can make mistakes; chats are reviewed and used to improve Google AI; info about your location is stored with your Gemini Apps activity; links to your choices, the terms and the privacy notice.
The notice a new consumer Gemini account shows beside the chat box: chats are reviewed and used to improve Google AI. The other consumer tools have a setting of the same kind; read it before your first real question.

Screenshot by the author, 25 September 2026.

Two things to take from that table. First, "not used for training" is not "not stored": the text still sits on the vendor's servers for as long as the retention setting says. Second, a personal Plus or Pro subscription is still a consumer account. Paying for it does not make it a work tool.

The rule of thumb

If you would not put it in an email to a stranger, do not put it in a public AI tool. In practice that keeps out:

The fix is usually easy. Take the names out, replace them with Person A and Person B, round the numbers, and paste what is left. The model rarely needs the real details to draft the letter or tidy the table.

Ask before you paste

Your organization's rules sit on top of anything on this page. Many organizations have an approved tool and a short list of what may go into it. Start there. If nobody has written it down, ask your IT or security office before you upload, and keep the answer in writing.

Vendor facts checked ; re-verify before relying on them.