AI Tools Field Guide

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Beginner — Use AI tools at work

The four tools

What each is known for

Features spread quickly between vendors, so treat this as where each one is strongest in September 2026, not a list of exclusives.

Tool Feature What it gives you
Gemini Deep Research A plan, a long search and a written report with its sources, in minutes (Google)
Gemini Canvas A draft or a code file beside the chat that Gemini edits in place (Google)
Gemini Gems A saved helper with detailed instructions and files, for a job you repeat (Google)
ChatGPT Projects One job's files, instructions and chats in one place (OpenAI)
ChatGPT Plugins Skills (saved instructions) plus connections to Gmail, Drive, GitHub and more; they are replacing custom GPTs (GPTs, plugins and what replaces them)
ChatGPT Codex A coding agent in the cloud, a terminal, your editor or ChatGPT itself (OpenAI)
Grok Skills Packaged instructions and scripts Grok calls on when needed, including ones that write .docx, .pptx, .xlsx and PDF files (xAI)
Grok Automations A prompt that runs itself on a schedule, or when a matching email arrives, and keeps every run (xAI)
Claude Projects A workspace with its own knowledge files, instructions and chats (Anthropic)
Claude Artifacts A document, chart or small app that opens beside the chat and can be edited and shared (Anthropic)
Claude Skills Folders of instructions, scripts and resources that Claude loads only when a task calls for them (Anthropic)
Claude Claude Code A coding agent for the terminal, your editor and the desktop app (Anthropic)

The models inside each

Every tool lets you pick which of its models answers. The names differ and change every few months; the idea stays the same everywhere: a fast tier for everyday drafting and a slower, more careful tier for hard reasoning.

Gemini's model menu open beside the chat box: 3.5 Flash-Lite, fastest answers; 3.6 Flash, all-around help (selected, marked New); 3.1 Pro, advanced reasoning; and Extended thinking, complex problem solving.
Gemini's picker. 3.5 Flash-Lite for the fastest answers, 3.6 Flash for all-around help, 3.1 Pro for advanced reasoning, and Extended thinking for complex problems.

Screenshot by the author, 25 September 2026.

ChatGPT's Thinking effort control open beside the chat box: a slider with five stops, set to Medium.
ChatGPT's control is a Thinking effort slider with five stops; Medium is shown. In the project on Projects and libraries the same button read Instant, the fast setting.

Screenshot by the author, 25 September 2026.

Grok's mode menu open under the chat box: Auto (selected), Fast, Expert, Build and Heavy.
Grok's modes: Auto lets it choose, Fast answers quickly, Expert thinks harder. Build is for making small apps ("Switch to Build Mode to create apps"). Heavy was not tested for this guide.

Screenshot by the author, 25 September 2026.

Tool What the picker shows Fast end Careful end
Gemini Named models plus a thinking switch Flash-Lite, Flash 3.1 Pro, Extended thinking
ChatGPT A thinking-effort slider Instant, or a low effort Thinking at a higher effort; Pro on higher plans
Grok Modes with plain names Fast Expert, Heavy

Checked September 2026. Your plan decides which of these you see, and the names will have moved on by the time you read this.

Tool Fast tier Careful tier Source
ChatGPT Instant Thinking, and Pro on higher plans OpenAI help
Gemini Flash-Lite and Flash 3.1 Pro, and Extended thinking Google models
Grok Fast Expert xAI models
Claude Sonnet (Haiku is faster still) Opus Anthropic models

Start on the fast tier and switch to the careful one when quality matters more than speed. Do not run everything on the careful tier: it is slower, and on most plans it has a lower usage limit.

Pick the thinking level

Most people never touch the picker, and Auto often answers with the fast tier because most questions do not need more. That is fine for a rewording or a summary. It is the wrong setting for the jobs where you would notice a mistake: a comparison you will brief, a policy question, a long document with a fact buried on page 60, arithmetic on a table, or anything where the first answer looked shallow.

The job Tier Why
Reword, shorten, format, quick lookup Fast Seconds, and good enough
Summarize or extract from one document Either; fast first Switch up if it misses items you can see
Compare two documents, find what changed Careful Multi-step reasoning is what the slow tier buys
Answer a policy question with citations Careful, with the source attached It reads more before it answers
Plan, weigh options, draft something you will sign Careful Slower, more thorough, still yours to check

If an answer looks thin, do not argue with it: open the picker, choose the careful tier, and ask again with the same prompt. A slower mode gives you a more careful draft. It verifies nothing, so Checking output is still the last step.

Which one for the job

You want to… Open Why
Draft a memo, letter or package from your material Any of the four, inside a project Files plus a project keep the format and the sources together (Projects)
Review or summarize a long document Any of the four All four read a PDF well; use the one whose project already holds your files
Research and compare options with sources Gemini Deep Research, or the research mode in ChatGPT or Claude They show their sources and write a report; check the sources yourself
Edit a draft with the model, side by side Gemini Canvas, or a Claude artifact The draft stays on screen and changes in place instead of being re-pasted
Get an actual Word, PowerPoint or Excel file back Grok with a skill; Claude and ChatGPT can also create files on many plans Budget a few minutes and read the result before you send it
Build a helper your team reruns on new documents A ChatGPT plugin skill, a Gem or a Claude project Saved instructions and files, reused by anyone you share it with (Custom GPTs and agents)
Run the same prompt every Monday Grok Automations or ChatGPT Scheduled It runs unattended and keeps each result (Automations)
Write or fix code Codex or Claude Code Agents that read your files and run the code, not only talk about it

Whichever you open, the data rules do not change: nothing sensitive in a public account, and a work account only as your organization's rules allow. What not to paste has the table.

Vendor facts checked ; re-verify before relying on them.